Exploring the Birthplace of Exceptional Recreational Vehicles
Touring the Grand Design Recreational Vehicle (RV) Factory in Elkhart, IN: Exploring the Birthplace of Exceptional Recreational Vehicles
Introduction
Located in the heart of Elkhart, Indiana, the Grand Design Recreational Vehicle factory stands as a testament to American ingenuity and craftsmanship in the realm of recreational vehicles (RVs). With its state-of-the-art facilities and unwavering commitment to quality, Grand Design RV has emerged as one of the leading manufacturers in the industry. In this article, we embark on an immersive journey through the Grand Design RV factory, gaining insights into the processes that bring these extraordinary homes-on-wheels to life.
The Rich Legacy of Elkhart, IN
Before delving into the specifics of the Grand Design RV factory, it is crucial to appreciate the historical significance of Elkhart in the RV world. Known as the “RV Capital of the World,” Elkhart has been at the forefront of the RV manufacturing industry for decades. Its strategic location and access to skilled labor have made it a hub for numerous RV manufacturers, including Grand Design RV. The region’s deep-rooted culture of craftsmanship and innovation has helped shape the company’s ethos.
Grand Design RV: An Introduction
Grand Design RV was founded in 2012 by Don Clark and brothers Ron and Bill Fenech, industry veterans with years of experience in the RV world. Despite being relatively young in comparison to other manufacturers, Grand Design quickly made a name for itself by focusing on quality, customer satisfaction, and continuous improvement. Today, the company offers a diverse lineup of RVs, from travel trailers to fifth wheels, catering to a wide range of lifestyles and preferences. On the day of our scheduled tour, we toured the Solitude Fifth Wheel factory.
Reservations and Preparation
Before embarking on a tour of the Grand Design RV factory, it’s essential to plan ahead and make reservations. The company welcomes RV enthusiasts, potential buyers, and curious visitors to witness the production process up close. Booking your tour in advance ensures that you have a spot on the day you want, as the factory’s popularity often leads to a high demand for tours.
As you prepare for your visit, remember to wear closed-toe shoes, as safety regulations prohibit open-toed footwear inside the factory. Additionally, it’s advisable to dress comfortably as you might be walking and standing for an extended period. Keep in mind that in the summer, if it is hot outside, it is hot inside the factory. Be sure to bring a cold water bottle with you on the tour. The nice ladies in the reception area will get you a cold water bottle and restrooms are available throughout the tour.
The Grand Design RV Factory Experience
1. Reception and Orientation
Upon arriving at the Grand Design Recreational Vehicle (RV) factory, visitors are greeted by friendly staff who guide them through the check-in process. Before the tour commences, there is a brief orientation session where participants learn about the company’s history, core values, and commitment to excellence. This introduction sets the stage for what visitors can expect during the tour. It is here that you will be given a “Grand Design” neon construction vest. Everyone on the tour wears these. Depending on which tour you take, you will likely either drive to the factory tour or you can ride along with the tour guide in their mini-bus.
2. Welding and Frame Fabrication
The first stop on the factory tour is the welding and frame fabrication area. Here, skilled craftsmen work meticulously to construct the sturdy frames that form the backbone of each RV. Precision is of the utmost importance, as these frames must withstand the rigors of the road and provide a solid foundation for the entire vehicle. We learned that each frame piece is “seam welded,” not just “tack welded.”
3. Assembly Process
Next, visitors are taken to witness the assembly process, where the various components of the RV come together. From walls and roofs to flooring and interior fixtures, each step is carefully orchestrated to ensure seamless integration. Witnessing the dedication and attention to detail displayed by the assembly teams is truly awe-inspiring. We never really gave this much thought, but the tour guide told us that unlike regular homes, which are built from the “outside, in” RVs are built from the “inside, out.”
4. Quality Control and Inspection
The Grand Design Recreational Vehicle commitment to quality is exemplified in its rigorous inspection and quality control processes. At this stage, every RV undergoes a comprehensive check to identify and address any potential issues. The company’s “zero-tolerance” policy for defects ensures that only the finest RVs make it to the hands of customers. According to our tour guide, only Grand Design and Jayco have their own i-house pre-delivery inspection (PDI) bays.
5. Customization Options
Grand Design RV prides itself on offering customers a high degree of personalization. During the tour, visitors get to see the various customization options available, from interior layouts and decor to exterior finishes. This aspect of the tour showcases the company’s dedication to catering to individual preferences and needs. Some of the things that can be customized are the paint scheme, double pane windows instead of single pane, 8K axels instead of 7K, adding additional air conditioners, mattress size and the addition of an on-board generator.
6. Service and After-Sales Support
Beyond the manufacturing process, the tour also highlights Grand Design RV’s commitment to customer satisfaction. Visitors learn about the company’s service and after-sales support, which includes an extensive network of dealers and service centers across the country. GRDV also has a number of devoted mobile techs who wander the country visiting dealerships and rallyies. These mobile techs have been directed by the CEO/President Don Clark, thet if they happen upon any disabled RV along the highway or elsewhere that is in need of help, no matter the manufacturer, they are to stop and help get them on their way at no cost!
Innovation and Sustainability Initiatives
Grand Design RV’s commitment to innovation is evident not only in its RV designs but also in its approach to sustainability. The factory tour includes a glimpse of the company’s eco-friendly practices, such as waste reduction, energy-efficient technologies, and the use of recycled materials where possible. Understanding these initiatives allows visitors to appreciate Grand Design RV’s efforts to minimize its environmental footprint.
Conclusion
Touring the Grand Design RV factory in Elkhart, IN, offers an unparalleled experience that combines American craftsmanship, innovation, and a deep-rooted passion for creating exceptional recreational vehicles. Witnessing firsthand the dedication of the skilled workforce and the meticulous processes involved in crafting each RV leaves visitors with a profound appreciation for the art of RV manufacturing. As Grand Design RV continues to grow and innovate, its factory tour remains an unforgettable journey into the heart of the RV industry, capturing the essence of adventure and exploration that these remarkable homes-on-wheels represent.
